Refund and Cancellation Policy

Last updated: 7 October 2026

Because every website is personalised and delivered digitally, these rules apply to all orders.

Preview before you pay

You see a full live preview of your website before paying, so please check names, photos and spelling carefully.

Cancellations

Your website is created and delivered the moment payment is confirmed, so orders can't be cancelled after payment.

After your link is delivered

We don't offer refunds for delivered websites. Instead, we'll make free corrections, such as fixing typos or replacing photos, if you email us with your payment ID within 7 days of delivery.

When we always refund

• You were charged twice for the same order.
• You paid but we couldn't deliver your website within 48 hours.
• Your website stops working because of a fault on our side and we can't fix it within 48 hours.

How refunds are paid

Approved refunds go back to your original payment method within 5–7 business days.

Contact

Email littlegasp.orders@gmail.com with your Order ID or payment ID. We reply within 24 hours.